What a plan covers
Security patching
Framework, CMS and plugin updates applied on a staging copy first, then to production, every month or faster for critical fixes.
Backups you can restore
Daily off-server backups with a tested restore, not just a backup file nobody has ever opened.
Uptime and error monitoring
External checks every minute and application error tracking, with us alerted before your customers email you.
Performance tuning
Quarterly speed reviews: image optimisation, caching, database queries and Core Web Vitals kept in the green.
Content and small changes
New pages, copy edits, product updates and form changes from your monthly allowance of hours.
Monthly report
What was updated, what was fixed, uptime, traffic and speed, in one page you can forward to your team.
Plan structure
Plans are sized by how much change your site needs each month, not by how big the site is. Every tier includes patching, backups, monitoring and the 99.9% uptime SLA when hosted with us.
| Tier | Best for | Included each month |
|---|---|---|
| Care | Brochure sites and small WordPress sites | Patching, backups, monitoring, 2 hours of changes |
| Growth | E-commerce stores and lead-generation sites | Everything in Care, quarterly performance review, 6 hours of development |
| Application | Custom web applications and SaaS products | Everything in Growth, error tracking, dependency audits, 15 hours of development, priority response |
Prices depend on the platform and hosting, so we quote after a short review of your site. Plans are monthly with no long contract.
Onboarding a site we did not build
- ReviewCode, hosting, security, backups and performance, written up in plain language with a priority list.
- StabiliseUrgent fixes and overdue updates applied, staging environment created, backups verified.
- Move onto a planMonitoring and the monthly cycle begin. Optionally migrate to our hosting for one point of responsibility.
Frequently asked questions
Do you maintain sites you did not build?
Yes. We start with a review of the code, hosting and security, fix anything urgent, and then move the site onto a plan. WordPress, Laravel, Node.js and static sites are all common.
What counts as an update versus a new feature?
Updates keep what exists working: patches, plugin and framework upgrades, content changes, fixes. New features use the development hours included in your plan, and larger pieces are quoted separately.
Is hosting included?
Care plans can include hosting on our servers, or we can maintain a site hosted elsewhere. Bundling both means one team is responsible for the whole thing.
Can I cancel?
Plans are monthly with no long contract. Cancel from the dashboard and the plan ends at the close of the paid month.
How quickly do you respond?
Site-down issues within one hour, around the clock. Other requests within one business day. Full response targets are in our SLA.
Stop worrying about updates
Send us your site address. We will review it and recommend a plan.
Get a Maintenance Quote →